*Shipping time may increase due to COVID19 in some cases by extra 30 days
Processing time (preparing for shipping): 1-5 days.
Delivery times (Standard Shipping):
- USA/AU/FR/SP - 12-25 business days
- DE/UK/IT/BE/CA - 19-39 business days
Rest of the World: 25-45 business days.
Packages: please expect multiple packages when ordering multiple products, as items might come from different warehouses.
Product return: for a full refund or exchange please contact us within 7 days to request a refund
Shopping for someone else but not sure what to give them? Give them the gift of choice with a BASSO gift card.
Gift cards are delivered by email and contain instructions to redeem them at checkout. Our gift cards have no additional processing fees.
No promotional discounts, coupons, or offers may be applied to purchase a BASSO gift card.